Support Staff
Tel 1300 768 707

Staff Profiles

Richard Gillam

Managing Director

Richard is an engineering industry professional since apprenticeship in 1965, progressing to various projects in the UK, South Africa, Rhodesia & Europe. In 1975 Richard became a Partner/Director in his own engineering fabrication company running workshop and site based contracts. He established his first labour hire company in 1980 supplying trades personnel, predominantly Boilermakers, Fitters and Welders for projects, shutdowns and maintenance. On returning to the UK, Richard commenced another company initially supplying personnel and also with direct project outcome responsibility and later as a Contracts Manager on the Channel Tunnel. The business quickly expanded to include work in Holland and Germany with offshore contracts in the North Sea in both the UK and Dutch sector.

Richard migrated to Australia and commenced the precursor to Support Staff as it is today, systematically adding further divisions including Nursing & Aged Care, Hospitality & Events, Admin & Clerical.

Support Staff is established as a respected leader in the recruitment industry through a compassionate and flexible approach to human resources and the focused leadership of a well-rounded, professional and dedicated team.

John Kontoutsikos

Finance Manager

I come to Support Staff with many years experience in finance and payroll. Previously I worked in a range of sectors including non-for-profit, manufacturing, construction, engineering and the wine industry with varied duties covering office, payroll and finance management.

Tony Hancock

Sales and Marketing Manager

Tony is a 20 year recruitment industry veteran. His specialties lie in Technology, Defence, Engineering, Software, Innovation and Commercialisation, Sales and Marketing, Manufacturing, Business Intelligence and Service Delivery.
Tony comes from a diverse background with interests in Investment, Corporate Management Consulting, Media, Information Technology and Commercialisation of new business products and services. He consults to Government, private enterprise and individual clients on human resource matters, career development, business improvement, online service delivery and innovation.
Formerly as a Manager, Senior Consultant and Team Leader with Rubicor, Talent2, Morgan & Banks and the Clements Group, he was responsible for an extensive portfolio of activities that included Executive Search and Recruitment, Management Consulting, Contracting and Account Management for many of Australia’s leading companies and Government clients.
Other experience includes, engineering consulting in his own practice, general business management, computing, community work and various Board and committee appointments.
Tony was educated at Westminster College and the SA Institute of Technology. Further education has been undertaken in Management, Engineering, Marketing, Consulting, Mentoring and Corporate Governance. He is currently completing a Law degree specialising in Commercial law and Intellectual Property.
He is a regular guest speaker on employment and career matters and is a prior winner and mentor of the SA Innovation and Entrepreneurship Workshop.

Kristy Howlett

Divisonal Manager Nursing and Aged Care

Kristy has rapidly progressed within the recruitment industry over the past 7 years. Having completed her Diploma in Business Management coupled with her long term association within the Health and Aged Care industry, Kristy has a thorough understanding of best business practices within Health and Aged Care.

Kristy excels in multitasking and maintains a strong client focus. She mentors over 50 permanent International Registered and Enrolled Nurses on a daily basis and works tirelessly with 100’s of our other employees.

Her integrity and dedication in building client relationships is highly regarded within the Aged Care Industry. Kristy understands the importance in selecting the correct health care professionals for her valued clients and is actively sought out for her expertise.

Kristy has deep insight into the current and future talent challenges facing the Aged Care Industry. She is instrumental in driving the use of a range of modern social networking systems to address these challenges. Her mission is to engage upcoming industry professionals, develop exceptional new talent and grow the size and skills of the Health talent pool.

Leah Uren

Divisional Manager Engineering and Industrial

Leah commenced her career within the recruitment industry in 2002. With her strong understanding of what is required to select the right person for each job and the importance of retaining good staff, she has rapidly progressed her way through exceptional recruitment appointments.

Clients seek out Leah to address their professional recruitment needs because of her unparalleled dedication, responsiveness and talent. As Divisional Manager of the Engineering & Industrial division Leah has personally managed teams of up to 100 personnel in addition to her executive responsibilities. Nobody works harder for you.

Meery Iancu

Recruitment, OHS and Quality Consultant

Meery has strong technical skills and this coupled with her extensive studies in HR, Management, OHS and Quality makes her an ideal partner for your business.

Meery is a master talent sourcer with focus and insight. She never fails to find the right candidate.

In addition, her exceptional OHS work means that Support Staff (and you) enjoy one of the lowest injury rates in the industry and a respected record of success in Injury Management. Meery will ensure that you benefit from the best work safety practices to achieve the highest safety possible whilst maintaining productivity.

Meery is instrumental in driving Quality Consulting services to clients, helping them identify improvements and reaching exceptional levels of quality service delivery.

Meery enjoys using her skills in the recruitment industry, working together with our candidates and host employers to ensure you get quality human resource capital and solutions, increased workplace safety and quality goal achievement..

David Fishers

Divisional Manager Hospitality and Events

David is highly skilled in managing your business recruitment needs having held senior account management roles since 2000. Prior experience includes CareerOne Account Executive with Advertiser Newspapers, Assistant Sales Manager with Sight Seeing South Australia and various hospitality operational roles.

David is supremely committed and well organised in providing a personalised service with assured positive outcomes as his driving motivation. His extensive Front and Back of House Hospitality experience, plus qualifications in Hospitality and Tourism Management provide the understanding and industry know how that is the key to providing relevant and effective talent solutions.

Combining a keen eye for detail with a methodical approach gives David the professional edge to deliver talent results that work. His integrity and high ethical standards are keystones to an uncompromising work ethic that ensure his promises are delivered.

The Hospitality industry is all about customer service and David delivers in this exciting environment to the benefit of clients and candidates alike.

Jessica Atterton

Workforce Manager

Jessica joined Support Staff with a vision to meld her extensive industry knowledge, a degree in International Business and her passion for recruitment in both Aged Care and Hospitality into an unbeatable recipe for success. Her years of industry experience, a profound insight into the Aged Care profession and contacts from her past career in hospitality delivers that vision for you.

She manages the Support Staff workforce and recruitment of over 500 candidates annually including International Nurses. Jessica is committed to sourcing quality, highly engaged and experienced staff and reducing the nursing shortage in the Aged Care and Nursing sector. She understands the importance of a satisfied and skilled workforce and strongly promotes ongoing education and training, performance management and initiatives for a job well done.

Thorough and technically savvy, Jessica manages the most current and up-to-date recruitment tools for consultants, candidates and clients alike. This combines a strong database of candidates, a vast array of advertising mediums, social networks and deep search methods to quickly unearth quality talent every day.

She actively performance manages the workforce, designs new initiatives for employee engagement and satisfaction and ensures that employees agree that Support Staff is an Employer of Choice. Jessica ensures satisfied and productive employees deliver exceptional results for you.

John Denham

Allocations Manager

John has extensive experience in Recruitment spanning 20 years and joined Support Staff in 2004 as Business Development Manager. He has built well regarded and trusted relationships throughout South Australia and Melbourne due to his previous experience working in multiple South Australian facilities and managing his own recruitment agency in Melbourne. His strong focus on the promotion of clients interests has led to him being a highly sought after market leader.

John is instrumental in implementing market best practice systems, procedures and databases which gives you a superior advantage in guaranteeing a client and candidate profile match. John is a strong advocate for further education, evidenced by his multiple certificates extending to nursing and market intelligence.

John manages the Allocations team responsible for matching your requests to available staff. His team, operating 365/24/7, guarantees you a 15 minute response time and they successfully fill over 97% of client requests whilst allocating 100’s of rosters per day.

He is always organised, thorough and you can be confident in knowing that goals set will be reached and promises delivered on.

Tanya Martin

Payroll Assistant and OHS/RRTW Coordinator

I have been part of the Support Staff team since 2009. As RRTW/OH&S Coordinator I work closely with people from many different backgrounds and industries. I am passionate about ensuring a safe and happy workplace for everyone. Another aspect of my role is to provide support and understanding to our candidates returning to work after an injury. It is very rewarding to be able to assist people making this challenging yet positive step in their lives.