Support Staff
Recruitment Tel 1300 768 707
Bookings Tel 1300 300 302

Staff Profiles

Richard Gillam

Managing Director

Richard is an engineering industry professional since apprenticeship in 1965, progressing to various projects in the UK, South Africa, Rhodesia & Europe. In 1975 Richard became a Partner/Director in his own engineering fabrication company running workshop and site based contracts. He established his first labour hire company in 1980 supplying trades personnel, predominantly Boilermakers, Fitters and Welders for projects, shutdowns and maintenance. On returning to the UK, Richard commenced another company initially supplying personnel and also with direct project outcome responsibility and later as a Contracts Manager on the Channel Tunnel. The business quickly expanded to include work in Holland and Germany with offshore contracts in the North Sea in both the UK and Dutch sector.

Richard migrated to Australia and commenced the precursor to Support Staff as it is today, systematically adding further divisions including Nursing & Aged Care, Hospitality & Events, Admin & Clerical.

Support Staff is established as a respected leader in the recruitment industry through a compassionate and flexible approach to human resources and the focused leadership of a well-rounded, professional and dedicated team.

Gabriele Bryan

Quality & Clinical Manager

Gabriele is a Registered Nurse with many years of experience and is well recognised in the aged care industry and brings a wealth of understanding and empathy to the challenges faced by our clients. She has worked in various managerial positions within the aged care industry and holds a Workplace Assessor Certificate.

As well as deep clinical and management background, Gabriele has an unparalleled knowledge of continuous improvement and quality management. This relates to her role with us to improve our internal and service delivery systems and processes. Gabriele has also a deep understanding of ISO 9001 processes and is instrumental in maintaining our quality system.

On many occasions Gabriele has been able to provide our clients with support and advise relating to Accreditation Standards and ACFI funding with a high rate of success in leading and /or supporting organisations through the processes.

John Denham

Account Manager

John has extensive experience in Recruitment spanning 20 years and joined Support Staff in 2011 as Business Development Manager. He has built well regarded and trusted relationships throughout South Australia and Melbourne due to his previous experience working in multiple South Australian facilities and managing his own recruitment agency in Melbourne. His strong focus on the promotion of clients interests has led to him being a highly sought after market leader.

John is instrumental in implementing market best practice systems, procedures and databases which gives you a superior advantage in guaranteeing a client and candidate profile match. John is a strong advocate for further education, evidenced by his multiple certificates extending to nursing and market intelligence.

John manages the Allocations team responsible for matching your requests to available staff. His team, operating 365/24/7, guarantees you a 15 minute response time and they successfully fill over 97% of client requests whilst allocating 100’s of rosters per day.

He is always organised, thorough and you can be confident in knowing that goals set will be reached and promises delivered on.

Jessica Atterton

Workforce Manager

Jessica joined Support Staff with a vision to meld her extensive industry knowledge, a degree in International Business and her passion for recruitment in both Aged Care and Hospitality into an unbeatable recipe for success. Her years of industry experience, a profound insight into the Aged Care profession and contacts from her past career in hospitality delivers that vision for you.

She manages the Support Staff workforce and recruitment of over 500 candidates annually including International Nurses. Jessica is committed to sourcing quality, highly engaged and experienced staff and reducing the nursing shortage in the Aged Care and Nursing sector. She understands the importance of a satisfied and skilled workforce and strongly promotes ongoing education and training, performance management and initiatives for a job well done.

Thorough and technically savvy, Jessica manages the most current and up-to-date recruitment tools for consultants, candidates and clients alike. This combines a strong database of candidates, a vast array of advertising mediums, social networks and deep search methods to quickly unearth quality talent every day.

She actively performance manages the workforce, designs new initiatives for employee engagement and satisfaction and ensures that employees agree that Support Staff is an Employer of Choice. Jessica ensures satisfied and productive employees deliver exceptional results for you.

Tanya Martin

OHS/RRTW Coordinator

I have been part of the Support Staff team since 2011. As RRTW/OH&S Coordinator I work closely with people from many different backgrounds and industries. I am passionate about ensuring a safe and happy workplace for everyone. Another aspect of my role is to provide support and understanding to our candidates returning to work after an injury. It is very rewarding to be able to assist people making this challenging yet positive step in their lives.